MAINTENANCE / SPECIAL REQUESTS / DELIVERY / RETURNS
How do I maintain my Atelier Cocotte lamp?
Simply dry dust, using a smooth cloth. Do not use a spray on any part of the lamp.
Can I stain or paint my lamp myself?
No. In order to avoid warping or discoloration, the lamps should not be painted or stained.
Can I install my lamp outdoors?
No, the Atelier Cocotte collection is designed for indoor use only. Do not use outdoors.
Is a light bulb included?
No, light bulbs are sold separately.
What is the maximum light bulb wattage that can be used?
Atelier Cocotte suggests a maximum of 60 Watts for an incandescent bulb, or 4 – 8 Watts for an LED bulb.
*Please note that some models require an LED bulb. The specifications are listed for each model.
Can I get a wire longer than 6 feet?
Yes, simply send an email to firstname.lastname@example.org specifying the desired length. A small surcharge may apply, depending on the length.
Is it possible to add a plug/light switch to a lamp model?
Yes, simply send an email to email@example.com specifying the details.
Can the lamps be shipped overseas?
Yes, contact Atelier Cocotte at firstname.lastname@example.org for an estimate for shipping outside of Canada.
For Canadian orders, Atelier Cocotte will ship items within 5 to 7 business days. Delivery is normally done through Canada Post. IMPORTANT: FOR ORDERS PLACED AFTER JULY 21ST, PLEASE ALLOW 12-15 BUSINESS DAYS FOR SHIPPING.
If merchandise is damaged during shipping, Atelier Cocotte will replace it free of charge.